Return & Refund Policy
Last updated: September 17, 2025
Digital Access – No Refunds After Activation
Because access to our algorithms, dashboards, educational materials, and community is delivered digitally and can be used immediately, purchases are non‑refundable once activated.
Cancel Any Time Before Renewal
Subscriptions typically auto‑renew. You may cancel at any time before your renewal date to avoid future charges. Current checkout and subscription management are handled through Whop. To cancel, follow your Whop subscription link or contact us for assistance.
Exceptions
We will provide refunds in the following specific circumstances:
Duplicate Charge
If you were charged twice for the same period, we will refund the duplicate.
Unauthorized/Fraudulent Transaction
If you did not authorize a charge, contact us immediately.
Legal Rights
Where local consumer laws mandate a refund or cooling‑off period, we will honor those rights.
How to Request
Email tradesbyrob@gmail.com with the following information:
The email used for your account
When you made the purchase
Why you're requesting a refund
Receipt or subscription ID
We typically respond within 3–5 business days.
Processing Time
Approved refunds (for the exceptions above) are issued to the original payment method. Your bank or provider may take 5–10 business days to post the credit.
Contact
Questions? Contact tradesbyrob@gmail.com.